Another criterion which is used to separate different types of call center headsets is whether they have one or two earpieces
Do you need high quality, but yet price-friendly call center headset? More detailed characteristics will be covered when we make a distinction between different types of call center headphones. These headphones are the best choice if your call center doesn’t have too many operators and they cost less than duo headsets. Another criterion which is used to separate different types of call center headsets https://www.axtelheadsets.com/en/headsets/professional-headsets is whether they have one or two earpieces. There are also some other types, like call center headsets for the hearing impaired people. It is very light, has an adjustable headband/mic, provides great audio, and comes standard with a noise canceling microphone. Duo headsets have 2 earpieces, which allows completely private conversations with your customer. Now a days headsets are one of the most needed office accessory. We offer product information and extensive diversity of headsets that is affordable by everyone�s budget, end to end with archetypal customer provision. For those who aren’t familiar with this, stereo is the term widely used for dual earpiece headsets and provides stereo sound that allows “surround” sound. When you run a call center, you are bound by law to ensure all your employees have the right equipment. Mono headsets have one earpiece, which allows you to communicate with your colleagues with ease. There are headsets that vary in terms of its price. After seeing how costly these headsets are, you must be wondering how should you take care of your headset. In this article, we will explain why you should get higher quality headsets so your employees and clients are both happy. More importantly, they understand contact centers and – as a result – insist on the highest standards of flexibility, call clarity, and dependability for their headsets. It is proven that call center operators are more productive when they are using headsets. While wired headsets provide a direct link to your telephone or PC, non-wired headphones rely on a Bluetooth or wireless connection, which could lead to a temporary loss of connection. Call centers are notoriously loud (fact). Background noise is relatively far away from the noise-cancelling microphone and will give the same pressure on both sides of the diaphragm. In addition to the headsets, we offer complete support including assistance by phone and email in choosing the right headset, finding the correct accessories, and getting your headsets repaired. This therefore supports clearer conversations, which in turn allows for less repetition during the conversation, which helps to decrease the length of call wrap-up times.